Airline Voice Radio

Fortune favors the brave with Julio Toro, Copa Airlines

Episode Summary

In this episode, Jim Davidson talks to Julio Toro, Copa Airlines’ Chief Information Officer, about changes in risk avoidance and how new levels of courage will see airlines opt for greater choice over a one-stop-shop approach to retailing technology.

Episode Notes

Accelya CEO, Jim Davidson, continues his Titans of the Industry series of Airline Voice Radio, where he engages with airline leaders from across the globe.

In this third episode, Jim chats with Julio Toro, Copa Airlines’ Chief Information Officer, about how the lack of openness has restricted innovation and has called for the industry to open up and be brave. After all, is it really better to buy the full suite?

“I’ve even heard a supplier or provider tell me. “Yes, I can integrate, but I won't give you any guarantees it will work anymore”, Julio Toro, CIO, Copa Airlines.

In this episode, you’ll hear that:

• Airlines have a new appetite to move forward and do things differently.
• The lack of openness has stifled innovation from all types of players from new entrants to Big Tech.
• The industry is moving away from legacy platforms towards Offer and Order management, Settlement, ONE Order, and NDC.

We have one more episode left to publish in this special series of Airline Voice Radio, so stay tuned.